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SCSM User Group March [Recap]
Hey there SCSM fans! This is the update for March’s user group meeting. Please find the pertinent information, PowerPoint and video below! Topics Discussed Include: Service Manager Updates - Service...
View ArticleMobileFront 2012 for Service Manager Preview
Just saw a quick update on MobileFront. The new preview quickly shows Service Request and Incidents… Hopefully, I will be able to see this first-hand at MMS too. MobileFront for Service Manager...
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Exchange Connector 3.0 Released [whew]
I noticed on Friday as I was travelling back to Denver from LA that twitter was only slightly a buzz with the news that the Exchange 3.0 connector was released for SCSM 2012. Now to me, this was huge...
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MMS 2012 [Day 1]
Today started off as you would image, with registration. Let me first off say that the event staff and everyone working from Microsoft did an excellent job. But even with the best efforts of all...
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MMS 2012 [Day 3]
Keynote Day 2 (Stolen from Cameron Fuller for the second straight day. Thanks Cam!) The second keynote of MMS 2012 focused on users and their connected devices. Specific points from the keynote...
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Remote Desktop Services – RemoteApp for the System Center Service Manager...
On a past project of mine, I worked with a very adept IT team to deploy the Service Manager, and it’s components including the console out to their analysts world-wide. We tested several solutions and...
View ArticleApril errr (oops it slipped a bit) User Group Meeting [Info & Recap}
Hi all, This is where I will be putting the presentations from today’s user group meeting. Topics to be discussed include: 1. MMS 2012 Recap 2. Application Approval Workflow (AAW) Solution Accelerator...
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New Provance Management Packs for Microsoft System Center 2012
Now Available! New Provance Management Packs for Microsoft System Center 2012 New versions of the Provance IT Asset Management Pack and the Provance Data Management Pack are now available for Microsoft...
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Microsoft Virtual Academy Course for Service Manager 2012 [Free Training]
Travis is back at it! I haven’t taken the course yet (this weekend) but I’m sure it’s great! Check it out. Taught by yours truly. Funny thing – I took the exams too and actually missed a question. :)...
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#SCSM Simple Solution: No Email… [Unless]
So I’m working with a client and they came to me with a peculiar request… We want Service Manager to have email, but not really… [Insert long pause here] Ok, I say… what’s that really mean? Here is the...
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